NOTICE : New operating hours

Please note the new operating hours:

Rates hall (cashiers, enquiries) : 8am – 2pm

Kindly also be advised that the following offices will be opened from 29 June 2020:

Osizweni office : 8am – 2pm
Madadeni Checkers office : 8am – 2pm
Madadeni Section 1 office : 8am – 2pm


Kindly note that the municipal building (Rates Hall) and all outside offices will be closed from 27 March 2020 due to the lockdown. We will re-open on 17 April 2020.

Consumers are encouraged to pay their municipal bills by utilising any one of these facilities:

• EASYPAY (PICK N PAY, SHOPRITE, CHECKERS, WOOLWORTHS) Please use the Easy Pay reference number as reflected on your statement of account

What’s Happening

Below is a list of all the latest news and notices on what’s happening in and around Newcastle KZN.

Facebook News

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Friday July 3rd, 2020 - 7:32 pm


*Eskom to implement load reduction during peak hours in KwaZulu-Natal in order to curb damage to infrastructure caused by illegal connections*

Friday, 03 July 2020: Eskom wishes to notify customers of the significant rise in network overloading around the province as a result of illegal connections and bypassed meters. These illegal activities on the Eskom network result in damage to the electricity infrastructure, through explosions in overloaded transformers and mini-substations, and are a danger to property and people in the affected communities.

Eskom has a duty to protect its electricity infrastructure, and to limit the unnecessary losses. In response to this reality, Eskom will therefore switch off overloaded networks during peak periods in order to protect the network and for the safety of the public. Power will be switched back on after the peak loading period, or when it is safe to do so. This is in line with the electricity operating code.

Should Eskom's infrastructure be damaged due to illegal connections. for the safety of the network and the public and its infrastructure, Eskom will only replace the transformer once the illegal connections have been removed and it is safe to energise the area. This is in accordance with the Occupational Health and Safety Act. This will result in communities staying for days without electricity as parts and resources are not always available. The replacement of a 20 MVA power transformer costs anything between R100 000 and R7.3 million, which is untenable.

Eskom also urges communities to help manage the load by switching off appliances such as heaters, stoves and geysers when not in use; and to only use these when absolutely necessary, in order to help stabilise the network at local level.

Below is the list of overloading areas due to illegal connections:
*Pietermaritzburg area:* Wilgerfontein, Shenstone, lmbali, Edendale, Kranskop, Draaihoek, Henley Hill, Maqungwane Outlying, Nhlazatshe, Impendle, Tafuleni, Mpophomeni, uMshwathi. Mkhambathini
*Newcastle area:* Dannhauser, Madadeni, Osizweni, Drycut, Massondale, Palermo
*Ladysmith area:* Emnambithi, Ezakheni, Graythorne, Msinga
*Empangeni area:* Mtubatuba, Amanzamnyama, Duleen, Fort Napoleon, Mon Desir, Nhlangenyuke, Nsiwa, Ongoye, Senziwe, Esikhawini, Mhlanga, Muzi, Uzirngwenya, Hlabisa, Mfolozi. Mtubatuba, Ntambanana, Umhlabuyalingana, Umlalazi, Mandeni, Abaqulusi
*Margate area:* Borderland Estate, Braemar, KwaNzimakwe, Munster, Sonop, Thongazi, Ray Nkonyeni
*eThekwini area:* Craiglea, Rietvallei, KwaXimba, Umgeni Dam

Please do not log a fault during this period.

Eskom urges customers to treat all installations as live. Ends Issued on behalf of Eskom KZN Operating Unit by:
Joyce Zingoni Communications and Stakeholder Relations Manager (KZN) Tel: 031 710 5775 I Fax: 086 667 1429 I Email:
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Thursday July 2nd, 2020 - 9:17 am

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Monday June 29th, 2020 - 1:09 pm


Water has been disrupted in Kwamathukuza due to a burst pipe.

A technical team is busy on site.
We apologize for the inconvenience.
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Monday June 29th, 2020 - 11:49 am


The Newcastle Municipality annual budget speech will be broadcasted on the following platforms in the respective languages.

Newcastle Community Radio Station 103.7 FM- broadcast in ENGLISH 18:00, 29 June 2020.

Abusikho Ubunzima Christian Radio Station 100.3 FM- broadcast in ISIZULU 18:00, 29 June 2020.

The budget speech will be streamed live on the Newcastle Municipality Facebook Page.

A video of the budget speech will also be available on our YouTube Channel and Facebook Page post broadcast.

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Monday June 29th, 2020 - 10:33 am

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Sunday June 28th, 2020 - 10:22 am

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If you would like Newcastle Municipality Mayor Cllr. Dr Ntuthuko Mahlaba to call you before he tables “The People’s Budget”, please kindly leave your number on the “comments” section or inbox us your contact details; and you will be among those to receive a call.Image attachment

Friday June 26th, 2020 - 1:37 pm

Please note the new operating hours for Municipal offices:

-Rates hall (cashiers, enquiries) 8am – 4pm.

Kindly also be advised that the following offices will be opened from 29 June 2020:

Osizweni Office 8am – 4pm
Madadeni Checkers office 8am –4pm Madadeni Section 1 office 8am – 4pm
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