KZN Rental Housing Tribunal

“HAVING PROBLEM WITH YOUR LANDLORD OR YOUR TENANT?”

 

THE KWAZULU-NATAL RENTAL HOUSING TRIBUNAL IS AN INDEPENDENT STATUTORY BODY ESTABLISHED BY THE MEC, IN TERMS OF SECTION 7 OF THE RENTAL HOUSING ACT (ACT NO 50 OF 1999), TO RESOLVE DISPUTES BETWEEN TENANTS AND LANDLORDS ARISING OUT OF UNFAIR PRACTICES.

THE PRIMARY FUNCTION OF THE TRIBUNAL IS TO PROMOTE STABILITY IN THE RENTAL HOUSING SECTOR BY RESOLVING DISPUTES THAT ARISE BETWEEN TENANTS AND LANDLORDS IN RESIDENTIAL DWELLINGS (FLATS, HOUSES, SHACKS, BACKROOMS/OUTBUILDINGS, APARTMENTS, HOSTEL ROOMS, ETC).

THE SERVICES OF THE RENTAL HOUSING TRIBUNAL ARE AVAILABLE THROUGHOUT THE PROVINCE, AT NO COST TO PARTIES TO THE DISPUTE AND THERE IS NO NEED TO INVOLVE ATTORNEYS. THE TRIBUNAL IS TASKED WITH THE RESPONSIBILITIES TO EDUCATE, PROVIDE INFORMATION AND ADVISE TENANTS AND LANDLORDS WITH REGARDS TO THEIR RIGHTS AND OBLIGATIONS.

 

THE POWERS & FUNCTIONS OF THE TRIBUNAL
In terms of the Rental Housing Act (Act No. 50 of 1999) and the Regulations thereof, the Rental Housing Tribunal is vested (assigned) with rights and obligations to.
• Receive complaints lodged by either Tenants or Landlords
• Conduct Mediation or Hearings to resolve disputes between Tenants and Landlords.
• Rule that any person must comply with a provision of the regulations relating to unfair practices.
• Make any ruling that is just and fair to terminate any unfair practice, including, without detracting from the generality of the aforegoing, a ruling to discontinue

– Overcrowding
-unacceptable living conditions
-exploitative rentals
-lack of maintenance
• Refer a matter for investigation to the relevant competent body or local authority where it would appear that the provisions of any law have been or are being contravened.

 

SERVICES PROVIDED BY THE TRIBUNAL

• Receipt and investigation of complaints
• Resolution of disputes through mediation or hearing
• Education Programmes to Tenants and Landlords with regards to their rights and obligations
• Provision of advice and information with regard to lease agreements

 

COMMON UNFAIR PRACTICES IN THE RENTAL HOUSING SECTOR

Unfair Practice refers to any act or omission by a landlord or tenant in contravention of this Act or a practice prescribed as practice unreasonably prejudicing the rights or interests of a Tenants or Landlord. May, amongst other things, relate to-
• The changing of locks
• Non-Refund of Deposits
• Non-Payment of Rental
• Failure to Maintain the property
• Damage to property
• Forced entry and obstruction of entry(illegal lockout)
• Eviction
• Disconnection of services
• Illegal attachment of goods
• Demolitions and conversions
• House rules, subject to the provisions of the Sectional Titles Act, 1986 (Act No. 95 of 1986), where applicable
• Intimidation
• Issuing of receipts
• Tenants committees
• Municipal services
• Nuisances
• Overcrowding and health matters
• Tenant activities
• Reconstruction and refurbishment work

 

WHO CAN LODGE A COMPLAINT?

Tenants, Landlords, Institutions, Bodies Corporate, Tenant’s Associations and Property Managing Agents who either reside, manage or own such Residential Rental Property within the KwaZulu-Natal Province.

 

HOW TO LODGE A COMPLAINT:

Complaint lodged with the Tribunal must be in writing on the prescribed Tribunal Complaint Form. Complaint may be lodged as follows-
• By mail to the offices of the Tribunal
• By fax to the office of the Tribunal,
• At the relevant Rental Information office in the Municipality

 

CONTACT YOUR LOCAL INFORMATION OFFICE OR OUR MAIN OFFICE

Municipal Information Office:

Address : Newcastle Municipality
Human Settlements Unit, 4th Floor
No 37 Murchison Street, Newcastle,

Contact Details : Ms. Ayanda Khalipa or Ms. Nokuthula Mtshali Tel: 034 328 7600

OR

Physical Address: 9th Floor Eagle Building (Murchies Passage), 353-363 Dr. Pixley ka Seme (West Street), DURBAN, 4001
Postal Address : Private Bag x54328, DURBAN, 4000
Tel. No. : 031 372 1800/3/4/6 /8
Fax : 031 372 1831/16/28
Email : info.rht@kzndhs.gov.za

“DO NOT SUFFER IN SILENCE. ENJOY THE PROTECTION OF THE LAW.”

Portal Statement Error

It has come to our attention all our portal statements for the month of March 2018 did not reflect the transactions for the month. This was caused by a technical glitch on the system. Our technicians identified the glitch and corrected it. The portal statements have since been corrected and re-sent to all our affected customers.

We apologize for the inconvenience caused.

Quotation: VENUE AND CATERING FOR DISABILITY SUMMIT: 27 FEBRUARY 2018

Date: 12 February 2018
Supply Chain Management Unit
Quotation No: QUO-DS001-2017/18

VENUE AND CATERING FOR DISABILITY SUMMIT: 27 FEBRUARY 2018

The OFFICE OF MUNICIPAL MANAGER is looking for eligible and accredited service providers to submit written quotations as detailed in the enclosed specifications.

Sealed quotations, addressed to the Supply Chain Management Unit and marked “Quotation Number:” must be placed in the quotation box provided in the foyer of Newcastle Municipality – Civic Offices – Tower block 1st floor, 37 Murchison Street, Newcastle by no later than 12:00 on Wednesday 21 February 2018. Please note that no quotations received after the closing time will be considered.

__________________________________________________________________________________

IMPORTANT REQUIREMENTS

The following conditions will apply:

a. Quotation document to be completed by the bidder should be collected from Supply Chain Management Offices at no cost to the bidder. (Free of charge)

b. On submission of the quotation document collected, it should be accompanied by the quotation and after required documents (SARS status pin page, CSD number, latest Municipal Rates account for your business premises and BBBEE Certificate) The format of the quotation must adhere to the following:
1. Quotation must be on the company letterhead and made out to the Newcastle Municipality, clearly indicating a “Quotation Number:”
2. Quotation must be clearly dated and valid for at least 30 days.
3. If you are a VAT vendor, VAT number must be indicated on the quotation. VAT number of the Newcastle Municipality (4000791824) must also be indicated on the quotation.
4. Price(s) quoted must be firm and must be inclusive of VAT.

c. No contract shall be concluded with any bidder whose municipal rates, taxes and municipal services charges are in arrears. No contract shall be concluded with any bidder whose tax matters (SARS) are not in order.

Failure to comply with these conditions may invalidate your offer.

Enquires (Procurement Official)
Name: Sabelo Vilakazi

University Bids – Erratum

ERRATUM

Bid Description : Expression of interest to conduct a Feasibility Study for the proposed establishment of a University in Newcastle Local Municipality in Kwa-Zulu Natal Province.

Bid number : A026-2017/18.

Please Note :
The above bids were published on the Newcastle Municipality website, Municipality Notice Board, Ilanga Newspaper dated 01 February 2018 and Newcastle Advertiser dated 02 February 2018 where the closing date was incorrectly written as 16 February 2018. The correct closing date for this bid is Monday 26 February 2018.

Procurement Enquiries: S Vilakazi or S Dlamini (034 – 328 7818/ 7701)

Road Bids – Extension (Amended)

ERRATUM

NEW COMPULSURY BRIEFING SESSION DATE AND THE EXTENSION OF THE CLOSING DATE

Bid Description : Construction and upgrading of roads in Madadeni and Osizweni Area.
Bid number : A013-2017/18, A015-2017/18, A017-2017/18, A018-2017/18, A019-2017/18, A020-2017/18, A021-2017/18, A023-2017/18, A024-2017/18 and A025-2017/18.

Please Note :

The above bids were published on the Newcastle Municipality website, Municipality Notice Board, Ilanga Newspaper dated 11 January 2018 and Newcastle Advertiser dated 18 January 2018 where the compulsory briefing session date were supposed to take place on 22 and 23 of January 2018. The compulsory briefing that took place on 22 January 2018 was stopped and resulted on the briefing session that was scheduled for 23 January 2018 to be cancelled. Newcastle Municipality decided to call for the new briefing session date and extended the closing date. The compulsory briefing session will be for all road projects.

 

 

 

Procurement Enquiries:    S Vilakazi or S Dlamini (034 – 328 7818/ 7701)

Erratum : Correction of error with regards to the booking of the bid documents

Road Bids

Bid Description : Construction and upgrading of roads in Madadeni and Osizweni Area.
Bid number :
A013-2017/18, A015-2017/18, A017-2017/18, A018-2017/18, A019-2017/18, A020-2017/18, A021-2017/18, A023-2017/18, A024-2017/18 and A025-2017/18.

Please Note : The above bid was published on the Newcastle Municipality website, Municipality Notice Board, Ilanga Newspaper dated 11 January 2018 and Newcastle Advertiser dated 18 January 2018 (Roads Projects only) with an error that reads as follows “NB: Bid documents (Roads Projects only) must be reserved in advance to obtain a reference number from Ms N Buthelezi at Newcastle Municipality on 034 328 7607 or by email nokukhanya.buthelezi@newcastle.gov.za before or on the 16 January 2018 at 16h00pm. Bidders who do not reserve documents before this time will not be allowed to collect documents at the Compulsory Clarification Meeting. Documents must be collected before or on the date of the Compulsory Clarification Meeting as no documents will be issued after the day of the clarification meeting. Bidders failing to attend Clarification Meetings will be disqualified.”
The correct statement is: The bid documents will be issued to all the potential bidders who will be collecting the bid documents and attended the compulsory briefing session. The bidders that will not attend the compulsory briefing session will be disqualified.
All other details remain unchanged.

Enquiries : S Dlamini or S Vilakazi (034 – 328 7701/ 7818)

Newcastle Library Closure [NOTICE]

NEWCASTLE LIBRARY CLOSURE
The Newcastle Library is currently under construction and will not be accessible to the public until further notice. Residents are requested to take note of the following:
• Provisions will be made at the Newcastle Library for residents that need to return books.
• No books can be taken out until further notice.

Residents may access the following alternative libraries in the meantime:
Fairleigh Library – Cnr of Centre and Robson Street, Fairleigh
Lennoxton Library – Cnr of Centre and St Bruno Street, Lennoxton
Madadeni Library – Lot 9326, Section G, Madadeni
Osizweni Library – Lot 8121, Section A, Osizweni
Ingagane Library – 8 Third Avenue, Ingagane

Any general enquiries regarding the Newcastle Library can be directed to:
• Nathi Hlophe – 084 588 9533 – nkosinathi.hlophe@newcastle.gov.za or
• Maria Linde – 034 328 7618 – maria.linde@newcastle.gov.za

Further updates will be posted on the Municipal website (www.newcastle.gov.za ) and social media. Follow us on Facebook (@newcastlemunicipality) and Twitter (@nnmunicipality)

We apologize for any inconvenience that has been caused by this, we look forward to opening the doors to a new and improved Newcastle Library.


UKUVALWA KWESKHUNGO SOMTAPO WOLWAZI (NEWCASTLE)
Sinazisa ngokulungiswa kwesikhungo Somtapo wolwazi saseNewcastle, Amalunga omphakathi angeke aze avunyelwe ukusisebenzisa size sinazise ngesikhathi esizayo. Abahlali bacelwa ukuba bazi lokhu okulandelayo:
• Abazovunyelwa kulesisikhungo abahlali abazo buyisa izincwadi.
• Ukubolekwa kwezincwadi akavunyelwe size sinazise ngokuzayo.

Abahlali bayacelwa ukuba basebenzise lezizikhungo zomtapo wolwazi ezilandelayo:
Fairleigh Library – Cnr of Centre and Robson Street, Fairleigh
Lennoxton Library – Cnr of Centre and St Bruno Street, Lennoxton
Madadeni Library – Lot 9326, Section G, Madadeni
Osizweni Library – Lot 8121, Section A, Osizweni
Ingagane Library – 8 Third Avenue, Ingagane

Abangaba nemibuzo mayelana nesikhungo somtapo wolwazi saseNewcastle bangaxhumana:
• Nathi Hlophe – 084 588 9533 – nkosinathi.hlophe@newcastle.gov.za or
• Maria Linde – 034 328 7618 – maria.linde@newcastle.gov.za

Eminye imilayezo ingatholakala ku(www.newcastle.gov.za ) nasezinkundleni zokuxhumana. Silandele kuFacebook (@newcastlemunicipality) no Twitter (@nnmunicipality)

Sithanda ukudlulisa ukuxolisa kakhulu ngokuphazamiseka komphakathi; sizimisele ukuvula iminyango yalesisikhungo soMtapo wolwazi esisha nesisezingeni okanye esiseqophelweni eliphezulu.

BE MSWANE
MUNICIPAL MANAGER

PROVISION OF ASSISTANCE TO SERVICE PROVIDERS FOR UPDATING OF INFORMATION ON THE NATIONAL TREASURY CENTRAL SUPPLIERS DATABASE (CSD)

PROVISION OF ASSISTANCE TO SERVICE PROVIDERS FOR UPDATING OF INFORMATION ON THE NATIONAL TREASURY CENTRAL SUPPLIERS DATABASE (CSD)

The KZN Provincial Treasury will be providing assistance to all suppliers who wish to update their existing company details and or register their new company details on the National Treasury Central Suppliers Database (CSD).

The revised Preferential Procurement Policy Framework Act (PPPFA) Regulations 2017, which came into effect from the 01st April 2017, has necessitated the update of existing supplier information, in order to ensure compliance with the revised Act.

All service providers within the various Municipal Districts in KwaZulu-Natal, who do not have the capacity to update their information, are hereby invited to visit one of the below venues within their respective districts where they would be assisted by officials from the KZN Provincial Treasury’s Database office to update their details or register a new company, if it has not yet been registered onto the CSD.

The following information is required to update the supplier details:

  1. Supplier’s Login Details (if not available, supplier is to provide the cell phone number and an active email address);
  2. BBBEE-certificate or affidavit;
  3. Tax Reference Number (if available);
  4. Business Bank Account Details;
  5. Company Registration Certificate (if applicable);
  6. Identity Document

Suppliers may also visit the Provincial Treasury Database office situated at: Treasury House, Ground Floor, 145 Chief Albert Luthuli Road, and Pietermaritzburg from 0800-15h00 Mondays to Fridays, for assistance with their CSD registrations.  

For further information or enquiries, please contact 033-897 4437 / 033-897 4497 / 033-897 4212 / 033-897 4516 / 033-897 4676 / 033-897 4509 / 033-897 0474 / 033-897 4624 during office hours or via email at database@kzntreasury.gov.za

DATE DISTRICT TIME VENUE
24 – 26 October 2017 uMkhanyakude 09:00 – 15:30 Mzolozolo Avenue, No 52 of 60 (next to Dept of Works), Mkuze
25 – 27 October 2017 iLembe 09:00 – 15:30 Corner of Link Road R102, Green Valley, Lot 6054, Stanger
30 October – 01 November 2017 Zululand – Vryheid 09:00 – 15:30 251 Utrecht Street (Corner East & Utrecht Street near TFS Cash and Carry Wholesalers), Vryheid
31 October  – 02 November 2017 Sisonke 09:00 – 15:30 Tirgon Place, 139a Margaret Street, Ixopo
02 – 03 November 2017 Zululand – Nongoma 09:00 – 15:30 Nongoma Municipality Offices, Lot 103 Main Street, Nongoma
14 – 16 November 2017 uThukela 09:00 – 15:30 94 Murchison Street, Ladysmith
14 – 16 November 2017 Amajuba 09:00 – 15:30  43 Harding Street, Newcastle
21 – 23 November 2017 uThungulu 09:00 – 15:30 Lot 61137 Aloe Loop Avenue (Opposite Mhlathuze Sport Complex), Veld en Vlei, Richards Bay
21 – 23 November 2017 Ugu 09:00 – 15:30 46 Bisset Street, Port Shepstone (Opposite Simunye Laundrmat & next to Marshalls World of Sport)
28 – 30 November 2017 uMzinyathi 09:00 – 15:30 Talana Building, 26 Beaconsfield Street, Dundee

Media Statement – Constituency Meetings

Download the REVISED SPEAKERS CONSTITUENCY MEETINGS 2017

In terms of Local Government: Municipal Systems Act 32 of 2000, councillors must report back at least quarterly to constituencies on council matter, in order to fulfil their role of accountability to the local community.

The office of the Speaker of Newcastle Local Municipality will be embarking on the community outreach programme known as the constituency meetings during the months – August, September until October 2017. These meetings are part of the Speakers efforts to take the municipality to the people and help foster democracy through enhanced public participation as a one of pillar of back to basics.

The focus of the meetings will be to discuss pertinent issues that are prevailing with Newcastle, with the intention being to better inform the community based plans, which is a back to basics tool by the municipality to ensure sustainable livelihoods and report back on the progress made.

The scheduled constituency meetings are the result of an information session which was held on the 14th of July 2017 at the EXCO Chamber by the Speaker with the Mayor and all 34 ward councillors.

The meetings will be composed of all political office bearers, portfolio chairpersons, ward councillors, municipal heads of departments, ward committees, and government sector departments.

The Newcastle Local Municipality would like to extend an invite to the community of Newcastle so that they too can be afforded an opportunity to be part of the constituency meetings which will deal with all service delivery related issues that are affecting the community, hence better informing the Community Based Plans. The schedule of meeting is attached.

Download the REVISED SPEAKERS CONSTITUENCY MEETINGS 2017

Relocation of Water Customer Relations Unit and Call Centre

Kindly be informed that the Customer Relations unit including the Call Centre has relocated to the 6th floor. However the 24 hour call centre number remains the same : 0860 144 144.
Water and sanitation “walk in customers” can be directed to the 6th Floor as to be assisted by an ISD officers.