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e-Newcastle Customer Service Portal


We proudly bring you an online customer service portal that is helpful and easy to use…

The customer service portal offers home owners, companies, tenants and property managing agents the convenience of accessing Newcastle municipal services online. As a consumer you can request for a new service, pay your traffic fines, pay your municipal accounts, view your existing monthly meter readings and log any service faults you might be experiencing. As a supplier you can view Newcastle tenders notices, purchase tender bid documents, and view all the details of an awarded tender.

Some of the online service portal benefits:
• Easy registration through a register wizard
• 100% secure transactions with the use of our secure payment gateway
• Access to your full payment history and outstanding invoices
• View and manage your account and account information
• Convenient 24/7 access from home, work, or on the go
• Save time with no waiting in queues
• Order, track and pay for new and existing municipal services
• Query and pay your traffic fines against your vehicle or identification number
• Easily log and track your service faults
• A greener environment with reducing RSA’s carbon footprint (Paperless)

Click here to visit the portal.

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